1
Recruit
Select qualified technicians.
2
Certify
8.5 hours of instructional content, 3 hours of demonstrations, knowledge testing and final certification.
3
Field Activate
Equipment verification, forms and diagram validation, monitored first assignments.
4
Monitor
Monthly QA and ongoing field-performance tracking.
5
QA
Dedicated review, trend identification and recalibration.
6
Coach
Bi-weekly meetings, field coaching, ride-outs and annual recertification.
The Same Standard, in Every Market.
Quality is managed before the inspection ever happens. Ask us how the program would apply to your claim volume.