Who We Are

Accurate Property Inspections with Real-Time Remote Collaboration

At Patriot Claims, we are dedicated to delivering accurate, thorough, and efficient property inspections with unwavering integrity and exceptional customer service. Our commitment to quality ensures that every inspection meets the highest industry standards, providing invaluable support to our customers.

Our Mission

Patriot Claims supports homeowners’ insurance carriers and their policyholders with detailed, unbiased property inspections that streamline the claims process, reduce cycle times, and build trust.

We help carriers evaluate claims confidently

while providing policyholders the reassurance they need during challenging times.

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Our Values

Integrity:

At Patriot Claims, we believe in doing the right thing – every time. This commitment is the foundation of our unbiased inspections and transparent reporting.

Precision:

We are meticulous in our work, understanding that inspection accuracy is crucial to fair claim resolutions.

Compassion:

We treat every interaction with policyholders as an opportunity to demonstrate empathy and professionalism, knowing that our work directly impacts lives.

Responsiveness:

When called, we act fast. We pride ourselves on rapid response and nationwide availability.

Innovation:

We use and embrace technology to streamline inspections, reduce claim cycle times, and improve insurer efficiency.

Leadership Team

Our leadership team brings industry knowledge and a shared commitment to excellence. With diverse backgrounds in roofing, insurance claims, technology, and business management, they guide our operations and foster collaboration and innovation.

Jarrod Ham

Founder & CEO

Jim Hammond

Chief Operating Officer

David McCampbell

Chief Information & Technology Officer

David Binns

Chief Financial Officer

Chris Chapman

Director of Marketing

James Winsett

Director of Training

Patricia Martinez

Office Manager

Jeff Engle

Director of Project Delivery

Service Area

Patriot Claims proudly serves adjusters and carriers across the nation. Our extensive network of trained and certified inspectors allows us to provide reliable claim inspection services wherever you need them. Regardless of location, we’re ready to assist you.