FAQ

Patriot Claims partners with the insurance carrier and adjuster to provide accurate and precise inspection documentation as well as photos needed to process the property insurance claim.

Proper diagrams and inspection reports are also provided to each insurance adjuster, allowing them to make a confident coverage decision.

Through collaboration and teamwork, we leverage collective expertise to provide extensive documentation for our insurance carriers and adjusters.

We utilize up-to-date technology and software to supply the current conditions as well as any diagrams and measurements required for each property inspected.

Since 2005, Patriot Claims has been dedicated to the insurance claims industry, becoming the premium provider of inspection services across the country.

With an experienced team of inspection professionals and staff, Patriot Claims is the go-to provider for on-site property inspections, ladder assist, and emergency damage services.

Patriot Claims is a Dallas-based insurance claims inspection company. We partner with insurance carriers across the U.S.

Our network spans nationwide, enabling rapid deployment when a major storm or catastrophe occurs.

Each field inspector for Patriot Claims is required to complete our extensive online training course and become a certified inspector before he or she can accept claims from our dispatch department.

We also require each of our inspectors to complete HAAG certification within the first 90 days with Patriot Claims.

Patriot Claims specializes in property inspections. We are the boots on the roof able to capture all the proper photos and measurements for each roof and property we inspect.

Our field inspectors are steep high-risk roof experts. Each of our certified inspectors utilize OSHA-approved steep gear equipment to access and conduct an accurate roof inspection for the dwelling and any other secondary structures on the property.

No, Patriot Claims provides a consistent inspection product without using drones to provide an accurate assessment and report of the current conditions and up-close photos from the roof.

We believe to assess the current conditions of the property accurately an inspector must follow the proper inspection process for each insurance claim.

Patriot Claims sets itself apart with a deep commitment to quality, speed, and accuracy. Our field inspectors are thoroughly trained and certified, and we maintain strict internal standards for documentation, timeliness, and professionalism on every inspection. Our nationwide reach allows us to respond quickly during catastrophic events while maintaining consistent reporting standards across all regions.

Thanks to our nationwide network and experienced CAT response team, Patriot Claims can mobilize rapidly, often within 24 hours of a major weather event. We prioritize prompt deployment to help carriers assess damages and serve policyholders efficiently during high-stress times.

Yes, Patriot Claims provides inspection services for both residential and commercial properties. Our inspectors are trained to handle a wide range of structures and roofing systems, ensuring accurate assessments regardless of property type.

All Patriot Claims inspectors are trained to follow OSHA safety guidelines and use approved safety equipment on every job. This includes steep gear, harnesses, and fall protection systems to ensure safe and compliant roof access, especially on steep or high-risk structures.

Yes, Patriot Claims accommodates re-inspection requests when needed. Whether it’s for a second opinion, additional documentation, or to reassess weather-related damage, our team is prepared to revisit the site and provide updated reports and photographs.

We follow a standardized inspection process supported by proprietary templates and digital tools. Every report is reviewed for accuracy and completeness before being delivered to the carrier. Our training program ensures that every inspector in the field produces consistent documentation, no matter where the inspection takes place.