Patriot Claims’ Virtual Inspect service delivers thorough, objective reports to insurance carriers through seamless virtual collaboration with adjusters. As a trusted third-party inspection provider, we uphold the highest standards of professionalism and accuracy, ensuring quality inspections, no matter the distance.

Faster scheduling, reduced travel time, real-time collaboration, and lower inspection costs—especially for less complex or urgent claims.

Virtual Inspect is highly effective for assessing a wide range of property damages, particularly roof damage and other areas where visual documentation and real-time guidance are beneficial.

Our commitment to impartiality is central to Virtual Inspect. We provide fact-based, impartial reports that support the claim handler’s decision-making process, ensuring transparency and trust for all stakeholders.

Virtual Inspect is highly effective for a wide range of visible damages, particularly on roofs, exteriors, and accessible interiors. It’s ideal for assessing storm damage (hail, wind), minor water leaks, and other visible structural or cosmetic issues where detailed visual documentation is key.

Virtual Inspect is best suited for lower-complexity claims or situations where an adjuster needs real-time guidance without requiring a full independent on-site inspection. Direct Inspect is the better choice for high-exposure claims or when a fully independent, adjuster-absent inspection is required. Ladder Assist is the right option when the adjuster will be on-site and needs safe roof access.

The report includes high-resolution images collected during the virtual session, precise measurements, documented damage findings, and structured notes, formatted for coverage review and internal documentation, in line with the same standards Patriot Claims applies to all inspection services.